Privacy Policy
Privacy Policy
Effective Date: 3 July 2025
1. Introduction
Welcome to NexaBridge Marketing (Pty) Ltd (“NexaBridge”, “we”, “us” or “our”). NexaBridge is a digital marketing agency based in South Africa. We respect your privacy and are committed to protecting your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA), applicable South African laws, and where relevant, the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you:
1.1 Visit our websites or social media pages
1.2 Engage our marketing services
1.3 Participate in surveys, promotions, or events
1.4 Communicate with us
By using our services or accessing our platforms, you consent to the practices described in this Policy.
2. Information We Collect
2.1 Information You Provide Voluntarily
2.1.1 Full name
2.1.2 Email address
2.1.3 Telephone number
2.1.4 Physical address (if relevant for deliveries or services)
2.1.5 Company details (name, position, business address)
2.1.6 Preferences, interests, and feedback
2.1.7 Content of your communications with us
2.2 Information Collected Automatically
2.2.1 IP address
2.2.2 Device type, operating system, browser type
2.2.3 Log data (pages visited, time spent on pages, clicks)
2.2.4 Location data (if enabled)
2.2.5 Cookies and similar tracking technologies
2.3 Information from Third Parties
2.3.1 Publicly available information (e.g., social media profiles)
2.3.2 Business partners or affiliates who have your consent to share your data
3. How We Use Your Information
We may process your personal information for the following purposes:
3.1 Providing our marketing services to you or your business
3.2 Communicating with you about our services, promotions, or updates
3.3 Responding to your enquiries and requests
3.4 Improving our websites, content, and services
3.5 Conducting analytics and market research
3.6 Fulfilling contractual obligations
3.7 Complying with legal and regulatory obligations
3.8 Personalising your experience and marketing content
We will only process personal information in ways that are lawful, reasonable, and do not infringe on your privacy.
4. Cookies and Tracking Technologies
NexaBridge uses cookies and similar technologies to improve our services and user experience. These technologies help us:
4.1 Recognise returning visitors
4.2 Analyse website traffic and trends
4.3 Remember your preferences
4.4 Serve personalised marketing content
You can manage cookie preferences through your browser settings. However, blocking certain cookies may affect the functionality of our websites.
5. Sharing Your Personal Information
We may share your personal information with:
5.1 Service providers assisting us in business operations (e.g., IT services, email marketing, analytics)
5.2 Business partners and affiliates (with appropriate safeguards)
5.3 Law enforcement or regulators where required by law
5.4 Parties in connection with business transfers, mergers, or acquisitions
We do not sell your personal information to third parties.
6. Transfers of Information Outside South Africa
Where we transfer personal information outside South Africa (e.g., to cloud services or affiliates abroad), we will ensure appropriate protection is in place as required by POPIA, including contracts with data recipients to maintain adequate security and confidentiality.
7. Security of Your Personal Information
NexaBridge takes reasonable technical and organisational measures to protect your personal information, including:
7.1 Secure servers and data encryption
7.2 Access controls and authentication measures
7.3 Regular security monitoring
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law.
9. Your Rights
Under POPIA and other applicable laws, you have the right to:
9.1 Request access to the personal information we hold about you
9.2 Request correction of inaccurate or outdated information
9.3 Request deletion of your personal information, where permitted
9.4 Object to processing in certain circumstances
9.5 Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, please contact us at the details below.
10. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post changes on our website and indicate the effective date. Your continued use of our services after changes signifies acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
NexaBridge Marketing (Pty) Ltd
28 Beacon Ave
Linbro Park, Sandton, 2090
South Africa
Email: hello@nexabridgemarketing.co.za
Telephone: +27 70 314 3379
Website: www.nexabridgemarketing.co.za
Version: 1.0
Effective Date: 3 July 2025